Need a helping hand or just want to chat? We're all ears! Here's how you can reach our awesome support team:

1. Phone Us: Give us a ring at 02830 250 027. We're here to chat and assist you with a smile.

2. Email Us: Drop us a line at We love reading your messages and will get back to you faster than you can say "rugs!"

Important Note: Sometimes, we get super-duper busy (because everyone loves rugs, right?). If you don't see the live chat option during those bustling times, don't worry! You can still shoot us an email, and our fantastic customer service team will hustle to get back to you as soon as possible.

Customer Support Team Hours: We're here to brighten your day from 9:30am to 4 pm, Monday to Friday. Yep, we're weekday warriors, ready to assist you with all things rugs and more!

Store Details


Belfast Showroom 

60 Boucher Crescent, Belfast BT12 6HU

Opening Hours:

Monday, Tuesday, Wednesday & Friday 9:30am to 5:30pm

Thursday 9:30am to 8:00pm

Saturday 9:30am to 5:30pm

Sunday 1:00pm to 6:00pm


Newry Showroom

The Quays Shopping Centre
26 Bridge St, Newry BT35 8QS

Opening Hours: 

Monday, Tuesday, Wednesday 10:00am to 5:00pm

Thursday & Friday 10:00am to 8:30pm

Saturday 10:00am to 5:00pm

Sunday 1:00pm to 6:00pm